Delivery & Returns

Delivery: A Personalized Experience At LA FATÉN, every piece is more than jewelry—it is an experience. To ensure the highest level of exclusivity and service, all deliveries are conducted in person, reflecting the house’s commitment to discretion and excellence.

•         Personal Hand Delivery – Wherever you are in the world, a LA FATÉN representative will personally deliver your jewelry, ensuring an impeccable and seamless experience.
•        Private Viewings for Unique Creations – For our most exceptional pieces, we offer private, by-appointment viewings at one of our exclusive locations nearest to you.
•        Yacht & Jet Viewings – Select collections are available for viewing aboard our private yachts in North America and Europe. For time-sensitive requests, we offer private jet viewings, bringing the experience directly to you.
•        LA FATÉN Approved Collectors Privileges – Approved collectors may request private jet transportation to one of our discreet viewing locations, ensuring a truly bespoke experience tailored to the highest standards of luxury.

From acquisition to delivery, LA FATÉN ensures a process as refined as the creations themselves.

Returns: A Seamless Process Your satisfaction is our highest priority. LA FATÉN offers a 100-day return policy from the date of purchase. To initiate a return, simply contact our concierge team, and we will arrange for a secure, personal collection of the piece at your convenience. For further inquiries regarding deliveries or returns, please contact our LA FATÉN Concierge Team.